We do our best to ensure we meet your expectations but sometimes things do not go as planned. We will always investigate any complaint and respond in writing by email.
If you have a complaint please address your email to THE PRACTICE MANAGER and we will investigate your complaint. Your complaint will be considered confidential and should be responded to within 3 working days. EMAIL: firstname.lastname@example.org
If you are unhappy with our response you may take the matter to the Health Complaints Commission.
1800 043 159 or http://www.hccc.nsw.gov.au